Privacy Policy

This Privacy policy enunciates the privacy and data protection principles followed by COUPS and its affiliates with regards to collection, use, sharing and processing of personal information and personal data obtained in connection with the use of this website.

We recognise the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our website.

This policy will be continuously assessed against new technologies, business practices and services. This Privacy policy applies to processing of personal information or personal data of visitors and existing and prospective users of COUPS and its affiliates, Customers, Suppliers, Agents, Business partners and their representatives.

The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows

  • Identity Data includes first name, maiden name, last name, username or similar identifier and title.
  • Contact Data includes billing address, email address and telephone numbers.
  • Usage Data includes information about how you use our Site, products, and services.
  • website use information collected on an aggregate basis as you and others browse our website.
How Is Your Personal Data Collected?

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Direct interactions. You may give us your Identity and Contact by filling in forms or by corresponding with us by post, phone, email, online or otherwise.
  • Data you upload onto our Site. You may upload Content Data on our Site when you use our services.
  • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
  • Technical Data from the following parties: (i) analytics providers (ii) advertising networks; and (iii) search information providers.
  • Identity, Profile and Contact Data from publicly available sources such as Companies House.
  • Identity, Profile and Contact Data from data providers who obtain such data from publicly available sources.
  • We collect your personal information for various purposes, for processing your order, corresponding with you, providing you with a subscription or in connection with a job application.
  • We may combine the information we collect from you with information obtained from other sources to help us improve its overall accuracy and completeness, and to help us better tailor our interactions with you.
  • In addition, we may also collect information relating to your use of our Web sites using various technologies, including cookies.
  • We collect your personal information for various purposes, for processing your order, corresponding with you, providing you with a subscription or in connection with a job application.
  • We may combine the information we collect from you with information obtained from other sources to help us improve its overall accuracy and completeness, and to help us better tailor our interactions with you.
  • In addition, we may also collect information relating to your use of our Web sites using various technologies, including cookies.
Email information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Website use information:

Similar to other commercial websites, we use a standard technology called “cookies” (see explanation below, “What are Cookies?”) and web server log files to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent on our website, and the websites visited just before and just after our website.

Uses
How we use the information you provide to us?

Broadly speaking, we use personal information for the purposes of administering our business activities; providing the products and services you requested; monitoring the use of your service: marketing and promotional efforts; improving our content and service offerings, customising our site’s content, layout, services; and for other lawful purposes. These uses improve our site and enable us to better tailor it to meet your needs.

Furthermore, such information may be shared with others on an aggregated basis. Personally, identifiable information or business information will not be shared with third parties except as required by law.

Occasionally, we may also use the information we collect to notify you about important changes to our website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the link provided in the newsletter.

What are cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function as effectively when viewed by the users. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.

How do we use the information we collect from cookies?

As you visit and browse our website, the site uses cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security. Cookies, in conjunction with our Web server’s log files, allow us to calculate the aggregate number of people visiting our website and which parts of the site are most popular. This helps us gather feedback to constantly improve our website and better serve our clients. Cookies do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies.

IP addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.

Sharing and selling information

We do not share, sell, lend or lease any of the information that uniquely identifies a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.

How can you access and correct your information?

You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us at the usual address. You can also ask for corrections to be made. Please note that there are some circumstances in which we are not required to give you access to this information. If we decline to give you access to or to correct your personal information, we will explain our reasons unless it would be unreasonable or unlawful to do so.

What about legally compelled disclosure of information?

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms and Conditions or to protect the safety of our users and the public.

What about other websites linked to our website?

We are not responsible for the practices employed by websites linked to or from our website or the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website.

Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites, which have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Your consent

By using our website, you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this Privacy Policy at any time with or without notice.

Our commitment to data security

Please note that your information will be stored and processed on our computers in Australia. The laws on holding personal data in Australia may be more or less stringent than the laws of your country of residence or citizenship. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We take protecting the security of your personal information seriously. We have a response plan that is designed to enable us to contain, assess and respond to suspected data breaches in a timely fashion, and to help mitigate potential harm to affected individuals.

Choice/opt-in/opt-out

This site allows visitors to unsubscribe so that they will not receive future messages. After unsubscribing, we will discontinue sending the particular messages as soon as technically feasible.

Acquisition or changes in ownership

In the event that the website (or a substantial portion of its assets) is acquired, your information would be considered part of those assets and may be part of those assets that are transferred.

Policy modifications

We may change this Privacy Policy from time to time. If/when changes are made to this Privacy Policy, we will email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

Resolving your privacy concerns

Please contact us if you are concerned about how your personal information is being handled. We will try to resolve your complaint as soon as possible. If you are unhappy with our response, under the Privacy Act, you may complain to the Office of the Australian Information Commissioner about the way we handle your personal information.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Time Limit To Respond

We try to respond to all legitimate requests within 2-3 business days. In case if there is any delay, we will notify you and keep you update.

Grievance Redressal

Any grievance or complaint, in relation to processing of information, should be sent to COUPS Corporation at contactus@coupsltd.com. Grievance shall be redressed as expeditiously as possible.

Changes In The Policy

This policy may be updated keeping your privacy as our priority. Any updates on the same will be updated here for your reference. Please feel free to get in touch with us for any clarification at the below details

Contact Details

Our full details are

Email address: contactus@coupsltd.com
Postal address: 38 CIVIC WAY, ORAN PARK, NSW, AUSTRALIA – 2570